Meet the Counselors

Nicole Krotinger, M.S., LCMHC
Director

Nicole is a graduate of the University of Vermont’s undergraduate and graduate degree programs, with a Master of Science from the Mental Health Counseling program in 2002. She has been a Licensed Clinical Mental Health Counselor for adults, children, and families in Vermont for the past 20 years, working in a variety of school, clinical, and private practice settings. She was the founding therapist and director of Hannah’s House, a nonprofit community mental health center in Waitsfield, Vermont. As the director of the Counseling and Wellness Center (CWC) since 2017, she works on program development, provides student support, and oversees the department. Her dog, Rio, is therapy-certified and is often a campus visitor.

Melissa Marcellino, M.S., LCMHC
Clinical Director

Melissa has been seeing individuals and couples for psychotherapy across a variety of settings in Vermont since 2007, and at Norwich University’s CWC since 2017. As Clinical Director, Melissa supervises master’s-level interns and pre-licensed clinicians as they hone their clinical skills and facilitates opportunities for overall team development.

Melissa’s work is informed by a wealth of training and field experience in Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, and Solution-Focused Brief Treatment, among others. She is passionate about providing support and education around mental health and wellness to the students at Norwich University, with specific interests in healthy relationships and boundaries, holistic healing, complex trauma, nutrition for mental health, and self-esteem building. She believes that effective counseling involves connection, warmth, and humor, while empowering students to make decisions that align with their values and goals. When not at work, she can be found at home with her family, in the kitchen, in the garden, or on stage as a wedding singer.  

Will Kraman, LICSW, LADC 
Senior Mental Health Counselor
Substance Abuse Prevention Coordinator

Will is a dually licensed clinician who has been working for the past six years with clinical presentations related to depression, anxiety, substance abuse, emotional and behavioral imbalances, trauma, and social and communication issues. Will has worked with young adults and families in community agencies and residential settings in Vermont’s Chittenden and Washington counties. 

His clinical orientation pulls from clinical models including Cognitive Behavior Therapy, Dialectical Behavioral Therapy, Narrative Therapy, Mindfulness, Eye Movement Desensitization and Reprocessing, and Motivational Interviewing. Will positions himself as a guide in a collaborative and supportive role in therapy, which aims to help students feel empowered to understand the roots of their challenges and to find their own unique path to mental health and wellness. Will lives in Vermont with his wife and his three children; when he’s not working, he enjoys being with family and being outside, hiking, biking, skiing, tracking, and fly fishing.

Rebecca Pressman, LICSW, MSW, RYT-200
Mental Health Counselor

Rebecca graduated from the University of Southern California with a Master of Social Work in 2020. She also earned a Bachelor of Arts in music composition from Hamilton College and a Master of Arts in English literature from Middlebury College’s Bread Loaf School of English. Before pursuing her Master of Social Work degree, Rebecca worked at independent boarding high schools in a variety of roles, including English teacher, student adviser, English department chair, 11th-grade class dean, student activities coordinator, dormitory head, choral director, and yoga instructor. Rebecca is passionate about helping people explore and better understand their individual and shared human experiences. 

She approaches her clinical work through a trauma-informed lens and pulls from a variety of therapeutic modalities, including Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Eye Movement Desensitization and Reprocessing, Motivational Interviewing, and Mindfulness-Based Stress Reduction. In addition, Rebecca teaches yoga classes at Norwich, which are open to all staff, faculty, and students. In her free time, she enjoys spending time with her family, cooking, reading, yoga, knitting, and taking walks in the woods.

Jonathan "Bo" Bicknell, LICSW
Senior Mental Health Counselor

Bo is a licensed clinician, a native Vermonter, and has worked in mental health for more than 15 years. He specializes in helping young people recognize their strengths and manage problems related to anxiety, depression, social struggles, learning differences, substance addiction, and struggles with family, friends, and/or romantic partners. He has engaged in specialized training for the treatment of trauma, dissociative identity disorder, ADHD, and physical symptoms related to emotional distress.

Using numerous exercises and tools, Bo helps people explore the origins of their personality, learn ways to steer their emotions through their mind and body, and practice new skills to make lasting changes in their sense of who they are. He has developed a hybridized therapeutic process that includes elements of cognitive behavioral therapy, hypnotherapy, emotion-focused therapy, narrative therapy, brief solution-focused methods, couples therapy, and group work.

Bo earned his Master's Degree in Clinical Social Work at Boston College, and his undergraduate degree in philosophy from the University of Vermont. He worked in outdoor education for many years and moved into his clinical career via the world of wilderness therapy. He lives in central Vermont and can often be found snowboarding, hiking, mountain biking, chasing his three children, and playing the guitar, banjo, and drum set.

Ingrid Miller, B.A.
Counseling Intern

Ingrid is finishing her M.A. in Clinical Mental Health Counseling with Antioch University. Ingrid grew up in Minnesota and loves spending time in the north woods, an area she grew to love as a camp counselor for many years. She attended the University of Puget Sound in Tacoma, Washington, and graduated with her B.A. in Psychology. Ingrid moved back to Minnesota for five years before settling in Vermont, where she worked in a hospital setting and at a small equine-assisted therapy facility while she pursued her graduate degree. Ingrid is passionate about helping individuals develop confidence and self-compassion that they can apply to challenges in their daily lives. She believes that working with individuals in counseling to recognize their internal strengths and reconnect with their personal values helps them to show up as the best versions of themselves. When she’s not studying or working, Ingrid is typically found riding her horse or walking her dog in the woods, listening for bird calls to identify.

Rio
Therapy Dog

Rio is a certified therapy dog through Vermont Therapy Dogs since September 2023. 

He is a miniature golden doodle, and he specializes in making students feel at ease in the CWC several days a week. Rio loves pets, fetch, treats, and being a part of the CWC team.