The Counseling and Wellness Center works to provide inclusive, individualized, collaborative care and support to the students of Norwich University in a safe and confidential environment.
Through education and advocacy, we provide the entire Norwich community with the tools, resources, and skills necessary to understand, accept, and promote mental health and wellness. Focusing on strengths and resiliency, we foster opportunities for growth in which students will thrive, personally and academically.
Our primary purpose is to provide psychological support to students as they pursue their academic and personal goals, enhancing the student experience at Norwich. The Counseling and Wellness Center is primarily intended for assessment and short-term counseling, with referrals to local private counselors for longer-term treatment or psychological testing, if necessary.
The center is funded through the University Health Services Fee; there are no additional charges for services. Although we follow a short-term intervention model, the number of sessions varies and is discussed as part of the initial intake process.
Students come to the Counseling and Wellness Center for many reasons, including adjusting to college life, relationship difficulties, grief, family problems, academic stress, issues around identity development, depression, anxiety, eating and weight concerns, substance abuse and sexual and physical abuse and harassment.
The Counseling and Wellness Center at Norwich University follows privacy and confidentiality guidelines set forth by the Health Insurance Portability and Accountability Act (HIPAA), the American Psychological Association, and the American College Counseling Association.
Some limits to privacy exist. With few exceptions involving safety and legal issues, information is not shared outside of counseling sessions without the student’s written permission.
Clinical files are safeguarded and DO NOT become part of students’ medical or military records. Seeking services through our center WILL NOT negatively impact a cadet’s standing. We are a nonmedical facility.
Nicole Krotinger, MS, LCMHC
Nicole is a graduate of University of Vermont’s undergraduate and graduate degree programs, with a Master of Science from the Mental Health Counseling program in 2002. She has been a Licensed Clinical Mental Health Counselor for adults, children, and families in Vermont for the past 15 years working in a variety of school, clinical, and private practice settings. She was the founding therapist and director of Hannah’s House, a nonprofit community mental health center in Waitsfield, Vermont. Now, as the director of Counseling and Wellness for Norwich, she works on program development and prevention for mental health support and resources on campus.
Melissa Marcellino, MS, LCMHC
Melissa has been providing individual, couples, family, and group therapy to adolescents and adults since 2007. She has worked in community mental health agencies, residential settings, schools, and homes across Franklin, Grand Isle, Washington and Chittenden Counties. She graduated magna cum laude from St. Michael’s college in 2005, received a Master of Science in Mental Health Counseling from University of Vermont in 2008, and is a licensed clinical mental health counselor. She has completed intensive training in dialectical behavior therapy, and her work is strongly informed by cognitive-behavioral therapy and solution-focused brief treatment. Melissa enjoys presenting workshops and trainings and is passionate about working with our college population.
Will Kraman, LICSW, LADC, CCTP
Senior mental health counselor
Will is a dually licensed clinician that has been working for the past six years of practice with clinical presentations related to depression, anxiety, substance abuse, emotional and behavioral imbalances, trauma and social and communication issues. Will has worked with young adults and families in community agency and residential settings in Vermont’s Chittenden and Washington counties. His clinical orientation pulls from clinical models including cognitive behavior therapy, dialectical behavioral therapy, narrative therapy, mindfulness, eye movement desensitization and reprocessing and motivational interviewing. Will lives in Vermont with his wife and his three children; when he’s not working, he enjoys being with family and being outside, hiking, biking, skiing, tracking and fly fishing.
Rebecca Pressman, MSW
Mental health counselor
Rebecca is a recent University of Southern California graduate with a Master of Social Work. She also earned a Bachelor of Arts in music composition from Hamilton College and a Master of Arts in English literature from Middlebury College’s Bread Loaf School of English. She recently completed a clinical social work internship at Column Health, a substance use disorder clinic in Arlington, Massachusetts. Before pursuing her Master of Social Work degree, Rebecca worked at independent boarding high schools in a variety of roles, including English teacher, student adviser, English department chair, 11th grade class dean, student activities coordinator, dormitory head, choral director and yoga instructor. Rebecca is passionate about helping people explore and better understand their individual and shared human experiences.
Jonathan "Bo" Bicknell, LICSW, BA
Mental health counselor
Bo is a licensed clinician, a native Vermonter, and has worked in mental health for more than a decade. He specializes in helping young people amplify their strengths and manage problems related to anxiety, depression, social struggles, learning differences, substance abuse and family/relationship issues. He earned his undergraduate degree in philosophy from the University of Vermont, worked in outdoor education for years, and moved into his clinical career by engaging with the world of wilderness therapy. Following his master’s degree completion at Boston College, Bo developed a hybridized therapeutic skillset rooted in cognitive behavioral therapy, narrative therapy, brief solutions-oriented methods, group work, and psychodynamic modalities. He lives in central Vermont and can often be found snowboarding, hiking, mountain biking and playing music.
Emily is one of our graduate counseling interns for the 2022-23 academic year. She is in her second year of a master's program at University of Vermont, studying Clinical Mental Health Counseling and School Counseling. Emily graduated from Denison University in 2015, and has professional experience in nonprofit communications, sexual violence crisis work, and early childhood education. She is particularly drawn to working with military families. In her free time, Emily likes to read, go to the beach, and explore new restaurants.
Callie Flanders, BS
Callie, our Spring 2022 graduate intern, is in her second year in Northern Vermont University’s Master of Science in Clinical Mental Health Counseling program. Callie graduated with her bachelor’s degree in psychology at Castleton University in 2017. When not interning, she works with domestic- and sexual-violence survivors and has worked with youth and families with mental health struggles. She has always been drawn to working with college-age people, helping them discover their true identities and navigate young adulthood’s challenges. In her free time, Callie teaches yoga and enjoys hiking, kayaking and playing with her cat, Westley.
WellTrack is an online resource for reducing stress, anxiety, and depression.
The Counseling and Wellness Center (CWC) has added a new tool to help with emerging concerns prior and in adjunct with counseling and talk therapy, to add to the many therapeutic options currently offered at Norwich University.