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Information Technology Services

Empowering your success with secure, responsive, and innovative IT solutions.

At Norwich University, the Information Technology Services (ITS) team delivers a wide range of essential technology services tailored to support the academic and operational success of our community. From ensuring fast, secure network access to equipping classrooms with cutting-edge tools and providing robust cybersecurity measures, each service is designed with usability, reliability, and security in mind. 

Related Links:

Visit the ITS Self-Service Website

Visit the myNorwich Portal

Explore Our Most Requested Services

Accounts and Access

These articles contain information related to management of all aspects of a Norwich account and the access granted to it.

View Accounts and Access
Unify NU Image

Unify NU is coming

Learn more about how Norwich University is connecting every campus touchpoint through modern, integrated technology. From streamlined advising tools to mobile-friendly services and a secure, cloud-based system, ITS is building a unified digital experience for students, faculty, staff, and families—all in one place.

What is Unify NU?

Unify NU is Norwich University’s digital transformation initiative, designed to bring every campus service into a single, seamless user experience. By integrating tools for academics, advising, payroll, purchasing, and communications into one modern platform, Unifying NU will empower students, faculty, staff, and families with faster access, clearer insights, and easier interactions across campus systems—all securely connected through a centralized, cloud-based infrastructure.

  • Experience Cards – Unified, modern campus dashboard
  • Insights Reporting – Real-time, accurate data visibility with dashboards
  • CRM Advise – Connected student and academic data
  • ESM Purchase & Emburse ChromeRiver – Streamlined purchasing and expenses
  • Banner SaaS – Secure, cloud-based core system
  • Timekeeping & Payroll – Easier, faster processes
  • One-stop campus portal (Experience Cards)
  • Mobile-friendly financials, schedules, grades
  • Faster communications & fewer logins
  • Improved advising & degree planning UX
  • Centralized advising data & reporting (CRM Advise, Insights)
  • Time-saving payroll, expense & purchasing tools
  • Faster access to student records & academic info
  • Streamlined approvals & forms
  • Unified payroll, expense, purchasing, and reporting systems
  • Modern, user-friendly interfaces
  • Cross-departmental data sharing for better decisions
  • Mobile access to timekeeping and expenses
  • Transparent view of student academic progress (with approved access given by student)
  • Simplified financial processes (billing & aid)
  • Faster, clearer university communications 
  • Reliable, secure data

User Support Services
​​​​​Contact Information

Contact MethodContact Info
Phone802-485-2456
Walk-InJuckett Hall U101

ITS provides off-hours voice mail coverage for emergencies on weekdays from 5PM-10PM and on weekends from 8AM-10PM. If you have an emergency, please call and leave a message. A technician will respond within 2 hours.