Expect Challenge. Achieve Distinction.

CTR for ACADEMIC SUCCESS and ACHIEVEMENT (CASA)

WORK SMARTER. REACH HIGHER.

Achieve your academic goals at Norwich by working with CASA Tutors, Coaches, and Program Coordinators.

The Center for Academic Success and Achievement (CASA) is located on the 4th Floor of the Kreitzberg Library, (Room 403). The CASA is a great place to connect with professional and peer educators who help students achieve academic success while getting the most out of their entire NU experience. All services described below are covered by student tuition, so there is no additional cost.

The Center for Academic Success and Achievement works with students who want to improve their study, time management, organizational and learning skills. Each semester, the CASA works with more than 500 students, many of whom consistently make the Dean’s List. Many NU students who graduate with highest honors came to the CASA at least once during their career, and many of them worked with us regularly.

The CASA’s staff offers comprehensive individualized and group tutoring across the curriculum. We provide tutoring for all math courses, as well as most lab science, foreign language, engineering, and computer science courses. We also provide tutoring in liberal arts areas such as criminal justice and history, research projects, and discipline-specific study skills.

The CASA’s Success Coaches work with incoming students to help them transition to Norwich, develop their self-leadership skills, access the full range of opportunities here, and serve as their “go-to” person able to address questions about academics, campus life, and administrative matters.

In addition to these resources which are offered to all students, the CASA also supports Multi-Lingual students for whom English is a second language; Students with Disability who choose to use Student Accessibility Resources, such as accommodations; and students in academic difficulty looking to get back on track in their studies.

Please consult the drop-down headings below for further information about these our services and programs.

We look forward to being part of your success team at Norwich.

Our CASA is your CASA!

  • Professional Tutoring and Academic Support

    All Norwich University students are eligible to receive academic help from the Center’s professional senior tutors, who are educators with years of experience in higher education as scholars, professors, and tutors. Our professional senior tutors act as academic coaches and mentors, meet with students on an as-needed or regular basis and help keep them on track. The CASA is the home for content specialists who work with students to improve their learning and performance in specific academic subjects, such as math, criminal justice, STEM, and history, among others. We are trained to help students learn better time-management, organization, test-taking, and study skills. Our mission is to help NU students become more active and independent learners at Norwich and for the rest of their professional careers.

  • Peer Tutoring Program

    Our nationally-certified Peer Tutoring Program offers support in over 30 undergraduate courses from Chinese to Thermodynamics. Peer Tutors are successful students, recommended by NU professors, who complete training at the CASA to improve their ability to provide high-quality tutoring to fellow NU students. Peer Tutors help tutees learn course material, develop discipline-specific study skills, and offer valuable strategies for successfully navigating classes that they themselves have taken. Appointments are usually once a week on a one-to-one basis, or in small groups. Peer Tutors also run various subject-specific Help Sessions on a weekly basis. Students can drop in with questions and spend time doing homework with student experts at the ready to support their needs. Each year, over 200 NU students access the Peer Tutoring Program to achieve their academic goals. Each year, over 40 Peer Tutors develop their resume as CRLA-certified peer educators, content area experts, and academic leaders while earning income as Work-Study or Non-work-study CASA employees.

  • Success Coaching Program

    CASA Success Coaches are professional educators who know what it takes to succeed at Norwich. College is different from high school, and our Coaches work with incoming students to help them build upon their prior learning and success strategies to develop college-appropriate skills, study plans, and productive habits as they transition to NU life. Our Coaches understand the many administrative paths that college students have to follow, and help them navigate successfully. We are committed to supporting the whole person, and make sure that students are aware of the many opportunities here for personal growth—as well as for FUN! CASA Success Coaches work regularly with their students, but are also available to work with any who have questions or want to check out how academic coaching can improve their college experience.

  • Multilingual Student Services (ESL)

    The Center for Academic Success and Achievement (CASA) provides support and advocacy services for all non-native speakers of English, including International and US students. Language is the key to exploring and learning about ideas, people, culture and the world; it is essential for academic growth and success. Our services provide one-to-one tutoring designed to directly support and improve individual student’s language skills and overall learning. We present useful academic workshops and exciting cultural activities & events. Our Multilingual Student Services are dedicated to making the college experience as enriching, as challenging, and as comfortable as possible. To help make your learning both accessible and successful, academic accommodations are available for eligible multilingual students.

  • Accessibility Resources for students with disabilities

    The Center for Academic Success and Achievement provides a broad range of accessibility resources, services, and facilities for residential students with disabilities, including academic accommodations, assistive technology support, and individualized coaching. Please consult the “Student Accessibility Resources FAQ” on this page for further information and staff contacts.

    The CASA’s Student Accessibility Resources Coordinator helps students complete the provision of documentation that establishes their eligibility for disability support services; orients qualified students to their 504 plans and how to access their approved academic accommodations; provides training and information about assistive technology resources including access to alternate format textbooks for students with print disabilities; with students’ permission, facilitates communication with faculty, staff, and family members; provides academic coaching and mentoring; and meets with students regularly or as-needed.

    The CASA also provides test-proctoring facilities for students with test-taking accommodations. Our Student Accessibility Resources Program provides confidential, welcoming, and individualized resources for students with disability to help them achieve their academic goals and equitably access Norwich University programs and activities. Please contact us with any questions or concerns about accessibility resources for residential students at Norwich University.

  • Academic Enhancement Program

    The CASA’s Academic Enhancement Program provides academic coaching and mentoring for students whose GPA drops below satisfactory standing, and for students re-admitted after academic suspension. The mission of the program is to help students return to satisfactory academic standing and progress towards degree completion by improving their learning, performance, and academic outcomes. Students academically at-risk are required to participate in regular, individualized meetings to help them devise plans to overcome academic difficulties and to monitor their progress. The program includes workshops and classes to help students advocate for themselves, learn better planning and organization, develop effective time-management, and improve study skills. Our program helps students lead themselves to academic success and achievement.

  • Contact Us

    CASA General Point of Contact
    Phone: 802-485-2130
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    Ted Ingham, CASA Director
    Phone: 802-485-2131
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    Nicole Warner, CASA Office Manager
    Phone: 802-485-2355
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