Non-student payers who have been authorized by a Norwich student may view and pay a student’s bill on their behalf. Authorized payers can only be established by the student. Norwich University cannot establish an authorized payer for the student. Authorized payers will first be prompted to login to a secure site with an appropriate ID and password combination. A login ID and password is created by the student when the individual is established as an authorized payer. After login the authorized payer will use the navigation in the left frame to view an electronic bill or make an online payment.
Authorized Payers FAQ
How do I get my student’s bill?
Student bills are sent electronically through Norwich University’s billing and payment system known as NUpay Once a bill has been sent to NUpay, Norwich will notify the student through their Norwich email account. Students may set up their parents — or anyone else — to access their bill as Authorized Payers. Authorized Payers will receive their own email notification that the bill has been posted to NUpay The notification will also include a link to NUpay and is a convenient way to access the system.
How do I become an Authorized Payer?
The student must set up an Authorized Payer. Due to privacy regulations, Norwich personnel cannot do this for you. This can be done quickly by following these step-by-step instructions. The student will:
- Enter https://ssb.norwich.edu in your search bar, which will bring you directly to Banner Web.
- Enter the student username, in all lowercase letters.
- Enter the corresponding password for the Norwich Student Portal to log in.
- Click on “Student.”
- Click on “View or Pay Online with NUpay.”
- Follow the navigation on the left to set up an Authorized Payer.
The Authorized Payer will then receive an email that includes a link to NUpay and the username created for you by your student. You will be instructed to change the password before accessing NUpay.
What do I do if I forget my password?
Your student must assist you because Norwich personnel do not have access to passwords. He or she can create a new one for you by clicking the edit icon under the Authorized Payer section of NUpay and then clicking Reset Password. NUpay will email you a new password.
Please note that when you login and the system prompts you for your “old” password, it does not mean the one that has been forgotten. The “old” password means the password you have just received by email. This will be a 10-character password mixing letters and numbers. During this process you may then change your password to something more memorable.
I’m an Authorized Payer. How do I log in?
The link to NUpay is conveniently included in the e-mail notice sent to you to let you know that the bill has been posted to NUpay, or you can use the link below.
NUpay Authorized Payer login
What if I don’t have a computer at home?
If you do not have access to a computer, your student can print a copy of the e-bill for you.