Norwich University only accepts credit cards for student account payments through NUpay online payment service. NUpay students, authorized payers and guests may use a credit card to make a payment for any charge that appears on the student account. When using the NUpay online payment service a 2.75% service fee is charged in addition to the actual payment amount. This fee is non-refundable. Accepted credit cards are VISA, MasterCard, Discover and American Express. Please allow two-four days for the payment to be credited on your student account.
Electronic checks (eChecks) or ACH payments are electronic debits direct from your checking account. Any checking account can be used, provided it is with a US bank and payment is in US dollars. eChecks may be used to pay all charges on a student bill. There is no service charge for using an eCheck to pay your bill. Expect a debit to your bank account no later than 48 hours after the payment transaction is completed online. To pay by electronic check you must have the routing (also known as the ABA) number of your US bank, and your checking account number. Routing numbers have nine digits and can usually be found in the bottom left corner of your paper checks.
Not ready for NUpay online payments? Norwich University will continue to accept paper checks. To avoid late payment fees payments should be received in the Bursar’s Office by the payment due date.
If chosen to mail a check drawn on a US bank, please send check to the following address:
Office of the Bursar
158 Harmon Dr.
Northfield, VT 05663
Online Payments FAQ
What are my payment options using NUpay?
You may use either an e-check or a credit card. E-checks are simply a debit to your checking or savings account and are also referred to as ACH payments. Any checking account can be used provided it is with a US bank and payment is in US dollars. There is no university fee for paying with an e-check, and many parents prefer it over a regular check for convenience and expediency. To pay by e-check you must have your bank routing number (also known as the ABA) and your account number. The routing number has nine digits and can be found in the bottom left corner of your paper check.
You may also use a credit card with NUpay. Accepted credit cards are VISA, MasterCard, Discover and American Express. A 2.75% service fee is charged in addition to the account payment amount and is a non-refundable fee.
Why is there a convenience fee for using a credit card?
Because there is an additional cost for accepting credit cards as payment, it is more equitable to ask the person using the card to absorb the additional cost and not have it reduce the resources of all Norwich students. If parents elect to pay with a regular check, e-check, cash or money order, there is no fee.
May I make a credit card payment over the phone?
Credit card payments may only be made through NUpay.
Can I use my credit card checks to make an e-check payment?
Checks you receive from your credit card company cannot be used for an e-check. They will be returned by the bank as Account Not Found and may subject you to additional fees. You may use these checks through the mail only.
How long does it take for my payment to post to the student account?
The daily payment cut-off time is 5 p.m. Eastern Standard Time. If you make a payment before this time, it will post to your student’s account the next business day.
I’m not comfortable making an electronic payment. Must I?
No. Electronic payments are offered to parents as an option for their ease and convenience. Although NUpay is a safe and secure way to pay your student account, the Bursar’s Office is happy to accept a paper check, cash or money order, but is not able to accept credit cards except through NUpay.
I don’t see a recent payment I made credited to my account on NUpay. Why is that?
The Current Statement is a snapshot in time of the student account and only reflects transactions to the account made as of the date of the statement. Payments made after this date will be seen on the next account statement.