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Self-Help Therapy

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Let's Talk is a drop in service from the Counseling and Wellness Center where you can have an informal consultation with a counselor.

What is Let's Talk?

Let's Talk is a program that provides easy access to informal confidential consultations with counselors from the Norwich University Counseling & Wellness Center. Counselors hold walk-in hours at 4 sites around campus Monday through Thursday. There is no appointment or fee necessary. Counselor biographies can be accessed at https://www.norwich.edu/counseling. The schedule for Fall 2022 is as follows*:

  • Monday: 9:00am – 12:00pm, Andrews Hall, Hall of Fame Room (Bo Bicknell, LICSW)
  • Tuesday: 9:00am – 12:00pm, Dewey Hall, 410 Lounge (Rebecca Pressman, MSW)
  • Wednesday: 1:00pm – 4:00pm, Wise Campus Center, Room 218 (Melissa Marcellino, LCMHC)
  • Thursday: 1:00pm – 4:00pm, Dalrymple Hall, Room 110 (Will Kraman, LICSW, LADC)

*We will do our best to adhere to this schedule, but please pay attention to NU Announcements for changes.

What happens at a visit to Let's Talk?

Appointments are first-come, first-served. Usually there is not much of a wait. The counselor will listen closely to your concerns and provide support, perspective, and suggestions for resources.

How is Let's Talk different from going to the Counseling & Wellness Center (CWC)?

Counselors at CWC provide ongoing counseling, which usually consists of weekly or bi-weekly 45–50-minute appointments. Let's Talk is not formal counseling; it is a drop-in service where students can have an informal consultation with a counselor from time to time. 

Who should visit Let's Talk?

This service is open to all NU Residential, Commuter, and Flexible Pathways students. Let's Talk is the best fit for the following people:

  1. Students who are not sure about counseling and wonder what it's like to talk with a counselor.
  2. Students who are not interested in ongoing counseling but would like the perspective of a counselor.
  3. Students who have a specific problem and would like someone with whom to talk it through.
  4. Students who have a concern about a friend, family member, or significant other and want some thoughts about what to do.

I think I have a problem that would benefit from counseling, but I don't know anything about counseling.  Would going to Let's Talk help me figure out what to do?

Absolutely. The counselor will talk through your issue with you and help you determine the best way to get help. If you feel comfortable with the counselor, it's often possible to meet with them at the CWC regularly.

The most convenient site for me to visit is Dalrymple Hall, but I'm not a civilian. Can I go there anyway?

Certainly. All sites are open to all students. Let’s Talk is considered an acceptable reason for Rooks to enter the civilian residence hall.

I called CWC and spoke with a counselor. She offered me an appointment 10 business days from now. Can I stop by Let's Talk in the meantime?

If you believe you need to be seen sooner than the appointment you were given, it's best to call the CWC directly and explain your situation.

I called the CWC and spoke with a counselor.  He recommended a referral to a therapist in the community. Can I go to Let's Talk instead?

Since regular counseling visits are not available at Let's Talk, following up with the referral is a good idea. Unfortunately, CWC cannot always provide ongoing counseling to every student who requests it.

I'm currently seeing a counselor at the CWC, and I would like to talk to someone sooner than my next appointment. Can I go to Let's Talk?

If your next appointment is not soon enough, it's best to contact your counselor directly to see if they can see you sooner.

I'm currently seeing a counselor at CWC, and I'm not happy with how things are going. Can I go to Let's Talk instead?

The best thing to do in this situation is to talk directly with your counselor. Counselors are eager to get your honest feedback. Oftentimes an open conversation about your concern helps smooth out any wrinkles. If, after talking with your counselor, you prefer to transfer to someone else, just ask your counselor directly, either in person or by e-mail and they will help you do so.

What else do I need to know?

Although Let's Talk counselors are professionals, Let's Talk is not a substitute for psychotherapy or formal counseling and does not constitute mental health treatment. Let's Talk counselors provide informal consultations to help students with specific problems and to introduce them to what it's like to speak with a counselor. Your Let's Talk counselor can help you determine whether formal counseling at the CWC would be useful for you and, if appropriate, assist you in scheduling an appointment.

Let's Talk visits are confidential. Are there any limits to confidentiality?

Conversations with Let's Talk counselors are confidential, with a few very rare exceptions.  Counselors may need to share information in an emergency when there is an immediate threat of harm to self or others. Counselors are required by law to report when a minor, elderly person, or someone otherwise incapacitated and unable to act on his/her own behalf is being abused. Let's Talk counselors keep brief written notes of their contacts with students, and if there is an emergency, or a student is referred to the CWC, other CWC staff may see these notes. Finally, these notes can be released in the unlikely event of a court order. Let's Talk visits are never noted on a student's official university or military record.  

We don't want anything to be a barrier to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with a Let's Talk counselor.

If you have additional questions, please contact Melissa Marcellino, Clinical Director for Counseling & Wellness at (802) 485-2134 or This email address is being protected from spambots. You need JavaScript enabled to view it.

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