Counseling and Psychological Services is available to respond to crisis situations 24 hours a day, 7 days a week. During normal office hours, the individual in crisis should come to the counseling center, where he or she will be seen as soon as possible. If someone you know is in crisis during office hours, consider offering to bring them to the counseling center yourself. For after-hours emergencies, please call the crisis line at (802) 793-3093. If your call is not answered, please leave a voice message including the phone number where you can be reached. If you do not hear back within 20 minutes, call the number again. If for whatever reason you are not able to reach a counselor on our crisis line, call the Washington County Mental Health Services crisis line at (802) 229-0591. If you are calling on behalf of someone else, it is best to have him or her present if possible. One of the center’s counselors will answer the call and begin to assess the situation over the phone, and then continue on-site as necessary. The counselor will work with the individual in crisis and others who might be involved in order to work out a resolution.
Other Contacts Relevant to Crisis Situations
Campus Security: The Norwich University Security and Safety Department provides a 24-hour physical security presence 365 days a year. The Security Office is located in the southwest end of the Hayden Building. From an off-campus phone, security personnel can be contacted by dialing (802) 485-2525 or (802) 485-2499. On-campus callers can reach Security by dialing ext. 2525 or 2499.
Police and Emergency Medical Services: 911
Washington Country Mental Health Services: 24-hour crisis line: (802) 229-0591
Sexual Assault Resource Center (SARC): 24-hour crisis line: (503) 640-5311
National Suicide Prevention Lifeline: 1 (800) 273-8255