Expect Challenge. Achieve Distinction.

Bursar's Office

Submit Your Deposit. Pay Your Bill. Tuition Payment Plans. Student Account. Student Refunds. Student Insurance.



Congratulations! You've been accepted to Norwich. Secure your spot here. Please have your student ID ready (found in welcome letter):

Please follow the NEW—NU PAY SETUP prompt below to Self Service Banner (SSB). Be sure to have your student ID ready (found in welcome letter). Once in, select “Student Services” then “View or pay Online with NU PAY.”NEW—NU PAY SETUP

GUEST PAYER OPTIONS—If a family member, friend, or employer would like to make a payment on a student’s behalf, please pay here (student’s ID will be required):

AUTHORIZED PAYER—Current and authorized payer gateway to view and pay bills securely. AUTHORIZED—NU PAY

Student(s) and/or Parent/Guardian(s)

Subject: Action requested: New/updated student refund process

What’s new:

Norwich has upgraded its student account refund process. • Students select refund electronic delivery payment method. • Direct deposit • Reloadable debit card • Student is notified by email when a refund has been initiated • Log into NUpay to see the status of a refund • Sign up for refund status mobile alerts

Student account refunds can originate in a number of ways: a financial aid award, change in enrollment status and/or return of security deposit refund upon graduation. It is likely there will be a refund at some point in your college career.

Action needed:

  • If you have received a refund electronically, you should automatically be set up for Manage Refunds. Please login to NUpay (Manage Refunds) and confirm that your banking information is correct.
  • If you have not received a student account refund electronically, please login to NUpay (Manage Refunds) and enter your banking information. Please have your banking information handy (routing and account number).

(Note: payroll/work study direct deposits are a different system)

How to register for Manage Refunds:

  • Go into Norwich SSO.norwich.edu with your Norwich Username and Password (this will bring you to the SSO Launchpad)
  • Select Banner Web icon from Launchpad (this will bring you to the Banner Web menu)
  • Select Student
  • Select NUpay – view bill, pay and set up student refunds (this will bring you to the NUpay message board)
  • Select “Manage Refunds” link (set up direct deposit refund preferences)

Select how you want to receive your direct deposit refund. Fill in the necessary information. Your refund will be sent using the option you selected.

Stay current with mobile alerts!

Sign up to receive a text message once a refund has been issued. Click the mobile alert icon on your dashboard and enter your 10-digit phone number to enroll.

Note for Parent(s)/Guardian(s):
Be advised that Parent Federal Plus loan monies that are not directed to the student will be refunded only to the parent/guardian. This will require the parent Authorized Payer to provide banking (routing and account) information by clicking Manage Refunds link in NUpay. You will have received an email from nubursar informing you that you have 24 hours to provide or edit your banking information before direct deposit refund is process. If no banking is provided refund will default to paper check which may take up to 10 days to received.

Thank you in advance for your immediate attention to this request.

Office of the Bursar | September 2019

Mailing Address
Office of the Bursar
Norwich University
158 Harmon Drive
Northfield, VT 05663
Office Hours
Monday – Friday
8:00 a.m. – 4:30 p.m.
Walk-in and by appointment
Jackman Hall—Room 204

— You at Norwich —

Challenges and opportunity await; the world needs your strength, talent, grit and compassion more than ever. Following an experiential learning tradition more than 200 years strong, Norwich will prepare you to lead and serve in a career you love — in the private sector, public sector or the armed forces. We invite you to join us. Live, learn and lead at Norwich.

I'm Ready for Norwich

Norwich University admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national and ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered programs.

Norwich University collects personal data about visitors to our website in order to improve the user experience and provide visitors with personalized information about our programs and services. By using our site, you acknowledge that you accept the information policies and practices outlined in our Privacy Policy.