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Norwich University is a diversified academic institution that educates residential students, leading both military and civilian lifestyles, and working adults across the globe. Norwich offers a broad selection of traditional and distance-learning programs culminating in baccalaureate and master's degrees, and graduate certificates. Founded in 1819 by U.S. Army Capt. Alden Partridge, Norwich is the oldest private military college in the country and the birthplace of the Reserve Officers' Training Corps (ROTC).


Along with specific items listed under each job posting’s “To apply” heading, you will need to complete and submit a Norwich University Employment Application.

Director of Student Financial Planning - Revised


The Director of Student Financial Planning is responsible for the overall leadership and management of the financial aid office. S/he administers all federal, state, and institutional programs for the university’s schools and colleges, managing $80 million in awards annually. Primary responsibilities of the director include developing effective communication and customer service programs for students and the general public related to financial aid; managing and overseeing the distribution of student financial aid in accordance with all federal, state, and institutional regulations; overseeing daily processing of student financial aid; completing federal, state, and institutional reports; and coordinating office activities with the other campus departments and external agencies. The director reports to the CFO.


• Provide leadership and supervision to professional, clerical, and part-time staff that assures a student-centered approach to financial aid administration. Oversee the daily operations of the financial aid office.
• Develop priorities and goals for the financial aid office in support of the academic mission of the university.
• Develop and oversee office budget and other financial aid budgets.
• Communicate with campus community and external audiences regarding financial aid programs and services.
• Keep abreast of regulatory changes and monitor institutional compliance with federal and state laws and regulations.
• Estimate long-range needs for financial aid funds and submit applications to federal, state, and other granting agencies, as appropriate.
• Oversee the management of the financial aid module including updates and new software releases.
• Evaluate existing financial aid policies, programs, and services; make recommendations to improve effectiveness and efficiency of financial aid process and to exploit use of technology.
• Provide general oversight of the university’s scholarship program establishing appropriate policies and procedures for efficient awarding.
• Develop and implement procedures for financial aid audits; respond to questions regarding policies and procedures.
• Oversee the completion and submission of federal, state, and institutional reports.


A college degree from a regionally accredited college or university and experience in a financial aid office with responsibility managing student-centered financial aid operations. Demonstrated knowledge of federal/state financial aid programs, policies and procedures. Proven experience with integrated information systems such as Banner, Power Faids, EdConnect and COD (Common Origination and Disbursement) software to develop and implement financial aid and scholarship programs and services. Strong customer/student relationship management skills and a demonstrated commitment to access and diversity. Demonstrated ability to provide vision, training, supervision, and leadership to a staff of a substantial size. Strong analytical skills with the ability to construct and interpret statistical data. Ability to communicate successfully with a diverse faculty, staff, and student body. Experience working collaboratively with university faculty, administration, and staff.

To apply:

Please submit a cover letter, resume and Norwich University Employment Application to SFP Director Search, via email:

Nov. 16, 2012

Norwich University is an Equal Opportunity Employer offering a comprehensive benefit package that includes medical, dental, group life and long term disability insurance, flexible-spending accounts for health and dependant care, a retirement annuity plan and tuition scholarships for eligible employees and their family members.

Norwich University participates in E-Verify. (Español)