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Norwich University is a diversified academic institution that educates residential students, leading both military and civilian lifestyles, and working adults across the globe. Norwich offers a broad selection of traditional and distance-learning programs culminating in baccalaureate and master's degrees, and graduate certificates. Founded in 1819 by U.S. Army Capt. Alden Partridge, Norwich is the oldest private military college in the country and the birthplace of the Reserve Officers' Training Corps (ROTC).


Along with specific items listed under each job posting’s “To apply” heading, you will need to complete and submit a Norwich University Employment Application.

Web Communications Manager


The Web Communications Manager is responsible for maintaining the integrity of Norwich University’s Web presence, including mobile, providing strategic and tactical direction for its future development, and developing the University’s external Web presence. In addition, the manager advocates on behalf of the University’s broader interests and goals across the entire Web presence to ensure all audiences and stakeholders are adequately served. This position cultivates productive relationships with key Norwich stakeholders – administrators, faculty, staff and students – and acts as a resource to the community for Web-related issues. The manager also partners with internal and external editors, designers, developers, and other communications and University staff to ensure sites meet client and University needs, align with the NU brand strategy platform, and meet University Web standards. Also, the manager markets and presents web/digital strategies to diverse audiences, manages multiple projects and maintains schedules and budgets.

Other responsibilities include, but are not limited to, supervising the Senior Web Editor and Front End Developer positions, collaborating with ITS on hosting/server processes, implementing usability best practices and compliance with Federal accessibility guidelines, performing maintenance and reporting tasks, performing regular quality-assurance reviews of Web pages (links, best practices, metadata, content, etc.), and contributing to the goals of the Office of Communications and the institution.


Bachelor's degree, preferably in communications or information technology; strong Web communications and technology skills; experience in Web development using industry standards, preferably in higher education; practical knowledge of usability, content acquisition and use, architecture, development and concrete design; technical proficiency with standard Web tools and languages (html/xhtml, css, javascript, php, etc.); proficiency with Wordpress as a CMS; working knowledge of Apache and Linux; Federal accessibility standards experience with cross–platform and –browser testing; excellent leadership, interpersonal and communication skills; ability to manage multiple priorities and to work as a team member as well as independently; experience creating and executing strategic, long-term plans, experience generating policy, process and documentation as it relates to Web projects.

In addition, experience working in both PC and Mac operating systems; interpreting Web metrics (Google Analytics, search engine optimization techniques); training experience; project management experience; user testing/usability testing experience; xml/xslt/rss and database programming knowledge; familiar with principles of dom scripting, graceful degradation, progressive enhancement, unobtrusive javascript; experience managing employees; strong typographical and graphic design sense are preferred.

To apply:

Please submit a cover letter, resume and Norwich University Employment Application to Communications Manager Search, via email:

June 26, 2012

Norwich University is an Equal Opportunity Employer offering a comprehensive benefit package that includes medical, dental, group life and long term disability insurance, flexible-spending accounts for health and dependant care, a retirement annuity plan and tuition scholarships for eligible employees and their family members.

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