Electronic billing and online payments are now available to Norwich University undergraduate students and their designated family members or guests.
With the NUpay electronic billing service, students and authorized payers receive an email notification each time a new bill is posted online. Instructions are provided in the email notification to help access the new electronic bill. Once the bill is accessed, the student or authorized payer can make an online payment.
NUpay online payment service allows students, authorized payers and guests to make electronic check (ACH) or credit card payments towards a student’s tuition bill.
Students may access NUpay by logging in through my.norwich.edu and then Self Service Banner. Here’s how:
- Log into my.norwich.edu
- Select “Banner Web” at the top of the page
- Login to Self Service Banner using your Norwich username and PIN
- Select “Student Services & Financial Aid”
- Select “View or pay Online with NUpay ”
- Follow the navigation in the left frame to view a bill or make an online payment.
Non-student payers who have been authorized by a Norwich student may view and pay a student’s bill on their behalf. Authorized payers can only be established by the student. Norwich University cannot establish an authorized payer for the student. Authorized payers will first be prompted to login to a secure site with an appropriate ID and password combination. A login ID and password is created by the student when the individual is established as an authorized payer. After login the authorized payer will use the navigation in the left frame to view an electronic bill or make an online payment.
Non-students and non-authorized payers can make payments on a student’s bill IF the student’s Norwich ID# is known. The student’s Norwich ID# begins with the letter “A” and must be provided to the guest by the student. Norwich University is not allowed to distribute a student’s ID#. Guest payers will first complete an online form to identify the appropriate student account for payment. The payer will then enter their payment information into a secure site for processing.
NUpay General Information
NUpay Electronic Billing
The eBill shows account activity and balance status as of the billing date. Payments made using NUpay will show up as a credit on the next eBill. An added bonus of the NUpay eBill is the 18-month account history available to students and authorized payers. Authorized payers will only see payments they have made on the student account, but the student will be able to see all account activity for the previous 18 months.
Students and authorized payers will receive an email notification when each new eBill is posted online. Students will receive this notification through their Norwich University email address (e.g. firstname.lastname@example.org). Authorized payers will receive their eBill notifications at the email address indicated when the authorized payer is established.
To view an eBill without an email notification simply log into NUpay. Students must log into my.norwich.edu and then Self Service Banner (SSB) to access their bills online. Authorized payers have their own login screen.
Forget your password? If you are a student and have forgotten your my.norwich.edu or Self Service Banner password, please contact the NU help desk at 802-485-2456. If you are an authorized payer and have forgotten your NUpay password, please contact your student directly. Norwich University staff does not store or maintain password information for authorized payers.
NUpay Online Payments
Norwich University only accepts credit cards for student account payments through NUpay online payment service. NUpay students, authorized payers and guests may use a credit card to make a payment for any charge that appears on the student account. When using the NUpay online payment service a 2.75% service fee is charged in addition to the actual payment amount. This fee is non-refundable. Accepted credit cards are MasterCard, Discover and American Express. Please allow two-four days for the payment to be credited on your student account.
Electronic checks (eChecks) or ACH payments are electronic debits direct from your checking account. Any checking account can be used, provided it is with a US bank and payment is in US dollars. eChecks may be used to pay all charges on a student bill. There is no service charge for using an eCheck to pay your bill. Expect a debit to your bank account no later than 48 hours after the payment transaction is completed online. To pay by electronic check you must have the routing (also known as the ABA) number of your US bank, and your checking account number. Routing numbers have nine digits and can usually be found in the bottom left corner of your paper checks.
Not ready for NUpay online payments? Norwich University will continue to accept paper checks. To avoid late payment fees payments should be received in the Bursar’s Office by the payment due date.