Student Billing Process

The purpose of the following information is to provide you with the basic overview of the billing process. It is our aim to give you a clear understanding of the requirements of all parties involved in paying your student bill.

The Student Bill

The bill is due two weeks before the start of each semester.

The student bill is available on NUpay, the electronic billing and online payments service which is now available to Norwich University graduate students and their designated family members or guest!

With the NUpay electronic billing service students and authorized payers receive an email notification each time a new bill is posted online. Instructions are provided in the email notification to help access the new electronic bill. Once the bill is accessed the student or Authorized Payer can make an online payment.

Every student must respond to the bill by completing the electronic or printable Remittance Form. This detailed response is required in order to clear the student for each semester’s enrollment. A timely, detailed response will ensure a smooth start-up at the beginning of each semester. Failure to return

  1. the Remittance Form
  2. your payment by the due date

may result in a $60 late payment processing fee. An additional late payment processing fee may be charged each month until your bill is paid in full.

If you are relying on a third party to pay your bill, you must communicate this information to the University Bursar’s office when you return the top portion of your bill. Failure to complete the Remittance Form with third-party payment information contained therein will result in a $50 processing fee.

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The Student Statement

The purpose of the Student Statement is to communicate new activity on your account. You should monitor your student statement to confirm credits from checks, loans, and outside tuition assistance to ensure they have arrived at the University as expected and have been posted to your account.

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Bursar’s Office Assistance

To contact the Bursar’s office you may:

  • email bursargrad@norwich.edu
  • for last names beginning with A-N, phone 802.485.2400 to speak with Assistant Bursar Paula Gleason
  • for last names beginning with O-Z, phone 802.485.2900 to speak with Assistant Bursar Elizabeth Worthen

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2012–2013 Tuition Schedule

Price Per Credit Semester Tuition
  Price Per Credit Semester Tuition
Master of Science in Information Assurance (MSIA) $779 $9348
Master of Civil Engineering (MCE) $736 $8832
Master of Business Administration (MBA) $719 $8628
Master of Business Administration (MBA) Pre-Req $719 $8628
Master of Arts in Diplomacy (MDY) $674 $8088
Master of Arts in Military History (MMH) $674 $8088
Master of Science in Nursing (MSN) $606 $7272
Master of Science in Organizational Leadership (MSOL) $645 $7740
Master of Public Administration (MPA) $645 $7740
Master of Civil Engineering (MCE) Pre-Req $736 per credit
Certificate of Teaching and Learning (CTL)   $3500
Continuity of Governmental Operations Certificate (COOP) $645 $7740
Continuity of Governmental Operations Certificate (COOP)+ $323 $3876

+ Not for credit

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2012–2013 FEE SCHEDULE
  Technology Fee Resource Fee
MSIA $500 $425
MCE $500 $1260
MBA
36-credit degree program		 $500 $625
MBA
48-credit degree program		 $500 $625
MDY $500 $496
MMH $500 $663
MSN $500 $520
MSOL $500 $450
MPA $500 $600
MCE Pre-Req+ $500 $630
CTL $275 $275
COOP $500 $450
COOP+ $500 $450

+ Not for credit

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Technology Fee

The semester technology fee covers the cost of the distance learning account, 24/7 technical support, and University Help Desk support. This fee is non-refundable.

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Resource Fee

The semester resource fee covers the cost of student books, shipping* and handling, library support, online databases, and library access fees. This fee is non-refundable.

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Additional Fees & Charges

*International shipping fees - $100
Thesis fees - $1000
Sustaining fee - $500/semester
Audit Charge (see tuition above; audit = one credit charge)

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Late Payment Fee

A $60 late payment fee will be assessed for all late tuition payments. A $50 late payment fee will be assessed monthly for any missing financial aid documents, tuition assistance forms, and scholarships by federal and state agencies, organizations, and employers.

Please Note: University fees and charges are subject to change without notice. When such changes are made, notification will be provided as far in advance of the effective date as possible.

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Deposit (Advanced Payment) Policy

The University requires an advanced payment (deposit) from all students to help assure accurate planning. This advance payment (deposit) of $250 is refundable. Upon enrollment the deposit is applied towards your tuition bill, reducing your debt by $250.

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Method of Payments

Your account must be settled by the due date stated on the bill. You may pay your tuition/fee bill with any of the following options:

cash, check, or credit card (VISA, MasterCard, and American Express) in US funds. Checks must be drawn on US banks.

Norwich University only accepts credit cards for student account payments through NUpay online payment service. NUpay students, authorized payers and quests may use a credit card to make a payment for any charge that appears on the student account.

Electronic Checks

Electronic checks (eChecks or ACH payments are electronic debits direct from your checking account. Any checking account can be used, provided it is with a US bank and payment is in US dollars. eChecks may be used to pay all charges on a student bill. Expect a debit to your bank account no later than 48 hours after the payment transaction is completed online. To pay by electronic check you must have the routing (also known as the ABA) number of your US bank, and your checking account number. Routing numbers have nine digits and can usually be found in the bottom left corner of your paper checks.

Not ready for NUpay online payments? Norwich University will continue to accept paper checks. To avoid a late payment fee payments should be received in the Bursar’s Office by the payment due date.

Wire transfer directed to the University bank. Please contact the University Bursar’s office for wiring details.

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Special Deferments

In accordance with University policy, tuition and fees must be paid in full prior to the beginning of the semester. Payment must be made in US funds. The only permissible deductions or postponements of payment are financial aid awards in the form of student loans, scholarships, and employer tuition payments made directly to the University. All deferments must have appropriate supporting documentation.

Direct Subsidized Student Loans and Direct Unsubsidized Student Loans in process may be deferred only if the Student Financial Planning Office has received the loan application. Students are required to pay the difference between the amount of the bill and the amount of the loan. The loan fund will not be disbursed until the Student Financial Planning Office receives all required documentation.

Please Note: The lender will deduct a 1% processing fee from the total amount of your loan.

Tuition Assistance or Scholarships by Federal and State Agencies, Organizations, and Employers Please provide forms (letters of credit, purchase orders, military form 1560 or 2171 or appropriate billing documents) and supporting documentation prior to enrollment.

All charges are payable prior to enrollment. Payments received after the due date are subject to late fees.

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Veterans Benefits and Third-party Reimbursements

Students utilizing VA benefits or other third-party plans paid directly to the student do not qualify for bill deferment and are required to pay tuition and fees in full prior to each semester. Please contact the Student Financial Planning Office for details about loans if your VA or third-party benefits are not accessible to you until after the semester begins.

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Financial assistance is available for US citizens and permanent residents who meet eligibility requirements. All students who wish to apply for aid must complete a Free Application for Federal Student Aid (FAFSA) form. Please go to www.fafsa.ed.gov to apply online. The Norwich University school code required on this form is 003692. Additional information will be requested at a later date. Please contact the Student Financial Planning Office at 800-468-6679 or 802-485-2015 for details about applying for aid.

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Refund Policy for Overpayment

Refunds are processed automatically once there is a credit balance on the student’s account and after enrollment has begun. Refund checks are generated weekly and are mailed or available on Friday of each week.

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Refund Policy for Withdrawals

Notification of withdrawal and requests for refunds must be made in writing and addressed to the appropriate University officer; for withdrawal, to the program’s Administrative Director and for a refund, to the University Bursar. As the University must make commitments to faculty, staff, and services in advance of actual student enrollment, the technology and resource fees are non-refundable. A portion of the tuition is refundable based on the semester schedule below:

Refunds are based on the semester not the seminar.

Withdrawal Refund Schedule
Withdrawal Weeks Tuition Refund Tuition Charge
First and second week 90% 10%
Third and fourth week 80% 20%
Fifth and sixth week 70% 30%
Seventh and eighth week 60% 40%
Ninth through 13th week 50% 50%
14th and 15th week 40% 60%
16th through 24th week 0% 100%

Please Note: Students with Federal Stafford Loans may be required to remit part or all of their loan award due to federal regulations regarding student withdrawals. In such cases students may not receive a refund and may incur a balance due to the University. Withdrawal effective dates are based on a student’s last log-in to the virtual classroom.

Norwich University will comply with refund regulations required by the Vermont State Approving Agency for students who receive GI Bill Educational Benefits from the Department of Veterans Affairs.

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Military Activations and Deployments to or in Support of a Combat Zone

Students serving in the military who are notified after the start of enrollment that they are being activated or deployed to a combat zone or in direct support of or proximity to a combat zone, will be held harmless of the charges from the enrollment. Funds will be returned to their original sources. Students will be required to provide a copy of orders confirming that the date of activation/deployment was during the currently enrolled academic semester.

Upon any future re-matriculation at Norwich University, the student will be charged tuition and fees at the rate in force at the time of re-matriculation.

Students who have successfully completed at least six weeks of a course and whose cumulative grade represents sufficient knowledge of the course may request to have a grade assigned at the time of withdrawal. In lieu of requesting a grade, students may submit to their program director a study plan outlining how the last few weeks of course work will be completed. Upon approval of the study plan, a grade of Incomplete will be assigned. All incomplete grades must be resolved within one year of the issuance of the original incomplete grade.

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Disenrollment for Financial Reasons

A student may not re-enroll for a succeeding semester or participate in the residency if the student’s account is not paid or satisfactorily settled for the previous semester.

A student with an account that has not been paid in full, and who is permitted to enroll for a semester, must meet the payment provisions made at enrollment or face immediate disenrollment.

Upon written appeal, the Chief Financial Officer and Treasurer may reconsider and, in cases where good and sufficient reasons exist, grant an exception to policy. Such exceptions will generally be made only if the University has not fulfilled its obligation to the student.

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Past Due Account Policy

Any inactive account not paid when due may be placed with a collection agency, thus subject to collection costs.

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Transcript and Diploma Hold Policy

There is an automatic hold on transcripts and diplomas for any student whose account is not paid in full.

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Travel Incentive Policy

Travel checks will be issued at residency unless a balance due exists on a student account. Travel funds will be held until account balances are paid. Travel funds may not be used to offset an existing balance.
Please Note: The travel payment is considered “other income” by the IRS and as such is subject to tax. A 1099 MISC form will be sent to you in time for tax filing. This travel incentive is not a return of tuition.

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Returned Check Policy

A $25 fee will be assessed to the student account for each check returned to the University for non-sufficient funds. Norwich University reserves the right to require a cashier’s check for all payments subsequent to the return of a personal check for non-sufficient funds.

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Contact Information

Norwich University Office of the Bursar

Graduate Programs 802.485.2400
Fax 802.485.2737
Email bursargrad@norwich.edu

Lauren D. Wobby, CFO and Treasurer
LeRoy Young, Controller
Robert J. Doyon, Bursar
Paula Gleason, Assistant Bursar
Wendy Welch, Collections Coordinator
Elizabeth Worthen, Assistant Bursar

Norwich University Student Financial Planning Office

Tracey Mingo, Director of Student Financial Planning
Rena Demasi, Associate Director
Sara Kreis, Assistant Director

Graduate Academic Matters

Norwich University Registrar’s Office

Graduate Programs 802.485.2039
Fax 802.485.2042
Linda Yeomans, University Registrar
Sharon Crossett, Assistant Registrar, Graduate Programs
scrosset@norwich.edu

Norwich University Graduate Programs’ Office

To reach the Graduate Programs’ office or speak directly to one of the program staff, please contact 866.NU.GRADS (866.684.7237).

Office of the Bursar
Norwich University
158 Harmon Drive
Northfield, VT 05663-1035
Office of the Bursar
P: 802.485.2400
F: 802.485.2737
bursargrad@norwich.edu

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