Student Billing Process
The purpose of the following information is to provide you with the basic overview of the billing process. It is our aim to give you a clear understanding of the requirements of all parties involved in paying your student bill.
The Student Bill
The bill is due two weeks before the start of each semester.
The student bill is available on NUpay, the electronic billing and online payments service which is now available to Norwich University graduate students and their designated family members or guest!
With the NUpay electronic billing service students and authorized payers receive an email notification each time a new bill is posted online. Instructions are provided in the email notification to help access the new electronic bill. Once the bill is accessed the student or Authorized Payer can make an online payment.
Every student must respond to the bill by completing the electronic or printable Remittance Form. This detailed response is required in order to clear the student for each semester’s enrollment. A timely, detailed response will ensure a smooth start-up at the beginning of each semester. Failure to return
- the Remittance Form
- your payment by the due date
may result in a $60 late payment processing fee. An additional late payment processing fee may be charged each month until your bill is paid in full.
If you are relying on a third party to pay your bill, you must communicate this information to the University Bursar’s office when you return the top portion of your bill. Failure to complete the Remittance Form with third-party payment information contained therein will result in a $60 processing fee.
The Student Statement
The purpose of the Student Statement is to communicate new activity on your account. You should monitor your student statement to confirm credits from checks, loans, and outside tuition assistance to ensure they have arrived at the University as expected and have been posted to your account.
Bursar’s Office Assistance
To contact the Bursar’s office you may:
- email email@example.com
- for last names beginning with A-K, phone 802.485.2400 to speak with Assistant Bursar Paula Gleason.
- for last names beginning with L-Z, phone 802.485.2900 to speak with Assistant Bursar Karissa Doyon.
2013–2014 Tuition Schedule
|Price Per Credit||Semester Tuition|
|Master of Science in Information Assurance (MSIA)||$779||$9348|
|Master of Civil Engineering (MCE)||$736||$8832|
|Master of Business Administration (MBA)||$719||$8628|
|Master of Business Administration (MBA) Pre-Req||$719||$8628|
|Master of Arts in Diplomacy (MDY)||$674||$8088|
|Master of Arts in Military History (MMH)||$674||$8088|
|Master of Science in Nursing (MSN)||$606||$7272|
|Master of Science in Organizational Leadership (MSOL)||$645||$7740|
|Master of Public Administration (MPA)||$645||$7740|
|Master of Civil Engineering (MCE) Pre-Req||$736 per credit|
|Certificate of Teaching and Learning (CTL)||$3500|
|Continuity of Governmental Operations Certificate (COOP)||$645||$7740|
|Continuity of Governmental Operations Certificate (COOP)+||$323||$3876|
+ Not for credit
|Technology Fee||Resource Fee|
36-credit degree program
48-credit degree program
+ Not for credit
The semester technology fee covers the cost of the distance learning account, 24/7 technical support, and University Help Desk support. This fee is non-refundable.
The semester resource fee covers the cost of student books, shipping* and handling, library support, online databases, and library access fees. This fee is non-refundable.
Additional Fees & Charges
*International shipping fees - $100
Thesis fees - $1000
Sustaining fee - $500/semester
Audit Charge (see tuition above; audit = one credit charge)
Late Payment Fee
A $60 late payment fee will be assessed for all late tuition payments. A $60 late payment fee will be assessed monthly for any missing financial aid documents, tuition assistance forms, and scholarships by federal and state agencies, organizations, and employers.
Please Note: University fees and charges are subject to change without notice. When such changes are made, notification will be provided as far in advance of the effective date as possible.
Deposit (Advanced Payment) Policy
The University requires an advanced payment (deposit) from all students to help assure accurate planning. This advance payment (deposit) of $250 is refundable. Upon enrollment the deposit is applied towards your tuition bill, reducing your debt by $250.
Method of Payments
Your account must be settled by the due date stated on the bill. You may pay your tuition/fee bill with any of the following options:
cash, check, or credit card (VISA, MasterCard, and American Express) in US funds. Checks must be drawn on US banks.
Norwich University only accepts credit cards for student account payments through NUpay online payment service. NUpay students, authorized payers and quests may use a credit card to make a payment for any charge that appears on the student account.
Electronic checks (eChecks or ACH payments are electronic debits direct from your checking account. Any checking account can be used, provided it is with a US bank and payment is in US dollars. eChecks may be used to pay all charges on a student bill. Expect a debit to your bank account no later than 48 hours after the payment transaction is completed online. To pay by electronic check you must have the routing (also known as the ABA) number of your US bank, and your checking account number. Routing numbers have nine digits and can usually be found in the bottom left corner of your paper checks.
Not ready for NUpay online payments? Norwich University will continue to accept paper checks. To avoid a late payment fee payments should be received in the Bursar’s Office by the payment due date.
Wire transfer directed to the University bank. Please contact the University Bursar’s office for wiring details.
In accordance with University policy, tuition and fees must be paid in full prior to the beginning of the semester. Payment must be made in US funds. The only permissible deductions or postponements of payment are financial aid awards in the form of student loans, scholarships, and employer tuition payments made directly to the University. All deferments must have appropriate supporting documentation.
Direct Subsidized Student Loans and Direct Unsubsidized Student Loans in process may be deferred only if the Student Financial Planning Office has received the loan application. Students are required to pay the difference between the amount of the bill and the amount of the loan. The loan fund will not be disbursed until the Student Financial Planning Office receives all required documentation.
Please Note: The lender will deduct a 1% processing fee from the total amount of your loan.
Tuition Assistance or Scholarships by Federal and State Agencies, Organizations, and Employers Please provide forms (letters of credit, purchase orders, military form 1560 or 2171 or appropriate billing documents) and supporting documentation prior to enrollment.
All charges are payable prior to enrollment. Payments received after the due date are subject to late fees.
Veterans Benefits and Third-party Reimbursements
Students utilizing VA benefits or other third-party plans paid directly to the student do not qualify for bill deferment and are required to pay tuition and fees in full prior to each semester. Please contact the Student Financial Planning Office for details about loans if your VA or third-party benefits are not accessible to you until after the semester begins.
Financial assistance is available for US citizens and permanent residents who meet eligibility requirements. All students who wish to apply for aid must complete a Free Application for Federal Student Aid (FAFSA) form. Please go to www.fafsa.ed.gov to apply online. The Norwich University school code required on this form is 003692. Additional information will be requested at a later date. Please contact the Student Financial Planning Office at 800-468-6679 or 802-485-2015 for details about applying for aid.
Refund Policy for Overpayment
Refunds are processed automatically once there is a credit balance on the student’s account and after enrollment has begun. Refund checks are generated weekly and are mailed or available on Friday of each week.
Refund Policy for Withdrawals
Notification of withdrawal and requests for refunds must be made in writing and addressed to the appropriate University officer; for withdrawal, to the program’s Administrative Director and for a refund, to the University Bursar. As the University must make commitments to faculty, staff, and services in advance of actual student enrollment, the technology and resource fees are non-refundable. A portion of the tuition is refundable based on the semester schedule below:
Refunds are based on the semester not the seminar.
|Withdrawal Weeks||Tuition Refund||Tuition Charge|
|First and second week||90%||10%|
|Third and fourth week||80%||20%|
|Fifth and sixth week||70%||30%|
|Seventh and eighth week||60%||40%|
|Ninth through 13th week||50%||50%|
|14th and 15th week||40%||60%|
|16th through 24th week||0%||100%|
Please Note: Students with Federal Stafford Loans may be required to remit part or all of their loan award due to federal regulations regarding student withdrawals. In such cases students may not receive a refund and may incur a balance due to the University. Withdrawal effective dates are based on a student’s last log-in to the virtual classroom.
Norwich University will comply with refund regulations required by the Vermont State Approving Agency for students who receive GI Bill Educational Benefits from the Department of Veterans Affairs.
Military Activations and Deployments to or in Support of a Combat Zone
Students serving in the military who are notified after the start of enrollment that they are being activated or deployed to a combat zone or in direct support of or proximity to a combat zone, will be held harmless of the charges from the enrollment. Funds will be returned to their original sources. Students will be required to provide a copy of orders confirming that the date of activation/deployment was during the currently enrolled academic semester.
Upon any future re-matriculation at Norwich University, the student will be charged tuition and fees at the rate in force at the time of re-matriculation.
Students who have successfully completed at least six weeks of a course and whose cumulative grade represents sufficient knowledge of the course may request to have a grade assigned at the time of withdrawal. In lieu of requesting a grade, students may submit to their program director a study plan outlining how the last few weeks of course work will be completed. Upon approval of the study plan, a grade of Incomplete will be assigned. All incomplete grades must be resolved within one year of the issuance of the original incomplete grade.
Disenrollment for Financial Reasons
A student may not re-enroll for a succeeding semester or participate in the residency if the student’s account is not paid or satisfactorily settled for the previous semester.
A student with an account that has not been paid in full, and who is permitted to enroll for a semester, must meet the payment provisions made at enrollment or face immediate disenrollment.
Upon written appeal, the Chief Financial Officer and Treasurer may reconsider and, in cases where good and sufficient reasons exist, grant an exception to policy. Such exceptions will generally be made only if the University has not fulfilled its obligation to the student.
Past Due Account Policy
Any inactive account not paid when due may be placed with a collection agency, thus subject to collection costs.
Transcript and Diploma Hold Policy
There is an automatic hold on transcripts and diplomas for any student whose account is not paid in full.
Returned Check Policy
A $25 fee will be assessed to the student account for each check returned to the University for non-sufficient funds. Norwich University reserves the right to require a cashier’s check for all payments subsequent to the return of a personal check for non-sufficient funds.
Norwich University Office of the Bursar
- Phone 802.485.2400
- Fax 802.485.2737
- Email firstname.lastname@example.org
Graduate Programs 802.485.2400
Lauren D. Wobby, CFO and Treasurer
LeRoy Young, Controller
Robert J. Doyon, Bursar
Paula Gleason, Assistant Bursar
Wendy Welch, Collections Coordinator
Karissa Doyon, Assistant Bursar
Norwich University Student Financial Planning Office
- Phone 802.485.2019
- Fax 802.485.2024
- Email email@example.com
Martin C. Daniels, Director
Melody DiFlorio, Associate Director - online program
Graduate Academic Matters
Norwich University Registrar’s Office
Graduate Programs 802.485.2039
Dr. Diane Douglas, University Registrar
Janet L. Mara, Associate Registrar, Graduate Programs
Norwich University Graduate Programs’ Office
To reach the Graduate Programs’ office or speak directly to one of the program staff, please contact 866.NU.GRADS (866.684.7237).
Office of the Bursar
158 Harmon Drive
Northfield, VT 05663-1035
Office of the Bursar