Message from the Chief Financial Officer
Dear Students, Parents, and Guardians:
We look forward to working with you in the coming year and are dedicated to doing all we can to make your educational dreams become an affordable reality.
The information on this page is intended to assist you in better understanding the Office of the Bursar. Learn about fees and charges, payment options, refund schedules, and information concerning the student account.
The student is the recipient of the educational services provided by Norwich University. For this reason, we view the maintenance of the student account and the payment of fees as the student's responsibility. Federal law (specifically, the Family Educational Rights and Privacy Act) and our policies limit the information that we can provide to, and the direction we can take from, parents. Therefore, it is the student who must sign the Bursar’s Deferred Payment Agreement, initiate Parent Billing, or request a refund.
We want to cooperate with students and parents to the fullest extent, and we hope that students will discuss their financial matters with their parents as needed. Each student account is assigned to an individual staff member for the purpose of individual assistance. Click on the Contact Directory tab for a list of staff members and their areas of expertise.
I URGE YOU TO READ THE STUDENT BILL, FEES & CHARGES, AND POLICIES SECTIONS VERY CAREFULLY. It is important that you have a clear understanding of this information.
Our courteous and professional staff is here to serve you. If you believe our financial services can be improved, I would appreciate your contacting me personally. If you feel that individual circumstances warrant exception from the published policies, you may direct such appeals to me in writing. Thank you.
Richard E. Rebmann
Chief Financial Officer
and Treasurer
The Student Bill
The Semester Bill
The student bill is generated and an email notification is sent to you. Payment of the bill is due about one month before the start of the semester (August for fall, December for spring).
The student bill is available through NUpay, the electronic billing and online payments service for Norwich University undergraduate students and their designated Authorized User.
With the NUpay electronic billing service students and authorized payers receive an email notification each time a new bill is posted on line. Instructions are provided in the email notification to help access the electronic bill. Once the bill is accessed the student or Authorized Payer can make an online payment. For more information on electronic billing and online payments visit the Undergrad NUPay page.
Everyone Must Respond
Every student must respond to the bill by completing the printable Remittance Form. This detailed response is required in order to clear the student for each semester’s enrollment. A timely, detailed response will ensure a smooth start-up at the beginning of each semester.
The Monthly Statement
The purpose of this monthly statement is to communicate new activity on your account. You will receive your monthly statement electronically through NUpay. You should monitor your electronic monthly statement to confirm credits from your checks, loans, and grants to ensure they have actually arrived at Norwich and have been posted to your account. You should also monitor this statement for additional charges since the Office of the Bursar acts as a clearinghouse for student charges that originate from other departments of the University. Additional charges should be paid at this time. The student should share this billing information with parents or guardians as appropriate. A history of statements may be found on NUPay.
The schedule for mailing the Semester Bills and due dates for 2008-2009 are as follows:
| Bill Mailing Week of | Return Due Date | |
|---|---|---|
| Fall Semester | third week of June | Aug. 4, 2008 |
| Spring Semester | second week of November | Dec. 8, 2008 |
The Student Bill will include tuition, room and board, miscellaneous fees, prior back balance due, and any financial aid that has been awarded.
Everyone must return the printable Remittance Form. Please fill out the form and return it even if the bill will be entirely covered by aid or scholarships. Failure to return the form by the due date will result in a $50 per month late processing fee. Payment must accompany the Remittance Form and must be made by the due date, or a late payment fee of $50 will be charged for each month the balance is not paid.
Student Bill and Methods of Payment
Norwich University can only accept funds in US dollars. Payment may be made by personal check (drawn on a US bank), cash, bank check US money orders, wire transfers, MasterCard, DISCOVER or American Express. Credit cards are only accepted online through NUpay.
NUpay Online Payments
Credit Cards
Norwich University only accepts credit cards for student account payments through NUpay, our online payment service. NUpay students, authorized payers and guests may use a credit card to make a payment for any charge that appears on the student account. When using the NUpay online payment service a 2.75% service fee is charged in addition to the actual payment amount. This fee is non refundable. Accepted credit cards are MasterCard, Discover and American Express. Please allow 2-4 days for the payment to be credited on your student account.
Electronic Check
Electronic checks (eChecks) or ACH payments are electronic debits direct from you checking account. Any checking account can be used, provided it is with a US bank and payment is in US dollars. eChecks may be used to pay all charges on a student bill. There is no service charge for using an eCheck. Expect a debit to your bank account no later than 48 hours after the payment transaction is completed online. To pay by electronic check you must have the routing (also known as the ABA) number of your US bank, and your checking account number. Routing numbers have nine digits and can usually be found in the bottom left corner of your paper checks.
Norwich University will continue to accept paper checks. To avoid a late payment fee payments should be received in the Bursar’s Office by the payment due date.
In accordance with University policy, full payment of the total student bill must be made prior to enrollment. Use the Remittance Form to explain and to document applicable deductions from the balance due. Please be sure that applicable deductions have not already been credited to your bill. All financial aid documentation and applications must be received by the University and be in process by the due date of the bill. Late documentation will preclude the disbursement of financial aid and will require payment in full to the University prior to enrollment.
THE ONLY DEDUCTIONS OR DEFERMENTS ALLOWED ARE AS FOLLOWS:
Federal Stafford Loans (Bank), Federal Unsubsidized Stafford Loans (Bank) and Alternative Loans
Federal Stafford Loans (Bank), Federal Unsubsidized Stafford Loans (Bank) and Alternative Loans in process may be deducted from the student bill only if the completed application has been received by the Student Financial Planning Office. The loan fund will not disburse until all required supporting documents are received by the Student Financial Planning Office.
Federal Perkins Loans
Federal Perkins Loans are awarded by the Student Financial Planning Office. The loan funds will not disburse until the Office of the Bursar does a loan entrance interview and the student completes the Federal Perkins Loan promissory note. The Federal Perkins entrance interview is done online through SignMyLoan.com. The loan funds will not disburse until all required supporting documents are received by the Student Financial Planning Office.
Federal Parent Plus Loans
Federal Parent Plus Loans are applied for by parents and are subject to eligibility, which is determined by the Student Financial Planning Office according to criteria established by federal regulation.
Federal Pell, Federal SEOG or NU grants
Federal Pell, Federal SEOG or NU grants are awarded through the Student Financial Planning Office. Funds will not be disbursed until all required supporting documents are received by the Student Financial Planning Office.
ROTC Tuition Scholarships
ROTC Tuition Scholarships may be deducted from your student bill, anticipating activation of your scholarship.
Scholarships or Grants from state agencies, organizations, school districts or companies
Scholarships or grants from state agencies, organizations, school districts or companies may be deducted from the student bill. Enclose a copy of the supporting award authorization.
Faculty and Staff tuition scholarships
Faculty and Staff tuition scholarships need to be applied for each semester by the due date of the bill. Funds will not be disbursed until the academic add/drop period has ended. Failure to return a completed application by the due date will result in a $50 per month late processing fee.
OTHER POSSIBLE DEDUCTIONS OR DEFERMENTS TO PAYMENT IN FULL PRIOR TO ENROLLMENT:
Educational Benefits (Veteran or Social Security monthly payments)
Educational Benefits (Veteran or Social Security monthly payments) may be deducted from your student bill. Enclose a copy of your award letter that specifies the amount of monthly payments. Payments must be received monthly, or the deducted amount will immediately become due.
Tuition Payment Plan
The semester portion may be deferred only if your payment plan application has been received by the payment plan or administrator.
Other special circumstances should be brought to the Bursar’s attention immediately for review and consideration. Your account must be settled by the due date. Plan now to meet that deadline!
Work Study
Federal College Work Study is NOT applied to your student account as a direct credit, nor is work study deferred on your student bill. Monthly, students will receive a payroll check for hours worked. Information regarding job opportunities is available throughout each semester at the Student Financial Planning Office. Direct Deposit of work study checks is available and encouraged. See Student Work Study Payroll Office for details.
Schedule of Fees and Charges 2008-2009
A Private Education is Affordable
Many families assume they cannot afford a private education and make the mistake of basing their college selection on published costs alone. Don't fall victim to “sticker shock.” At Norwich University, you will be surprised at the options available and how we can make a top-quality private education affordable. Our Student Financial Planning Office will work with you to design a financial aid package that is tailored to meet your individual family circumstances. Last year, we helped 92 percent of our students share in more than $23 million from all sources. We can help you too!
Resident Student
- Tuition, per semester $12,361
(includes tuition for up to six courses; see Policies, course overload charge) - Security Deposit $200 (see Policies, Security Deposit)
- Room & Board Fee per semester $4,516
- Medical Insurance $959 annual cost (see Policies, Medical Insurance)
- Student Activities Fee per semester $153
- Technology Fee per semester $306 (see Policies, Technology Fee)
- Uniform Fee per semester (see Policies, Cadet Uniform)
- Rook Class Fall 2007 $750
- Rook Class Fall 2008 $775
- University Health Services Fee per semester $212
(use of clinic, infirmary, substance education and counseling services)
Day Student
- Tuition, per semester $12,361
(includes tuition for up to six courses; see Policies, course overload charge) - Security Deposit $200 (see Policies, Security Deposit)
- Medical Insurance $959 annual cost (see Policies, Medical Insurance)
- Student Activities Fee per semester $153
- Technology Fee per semester $306 (see Policies, Technology Fee)
- University Health Services Fee per semester $212
(use of clinic, infirmary, and counseling services)
Miscellaneous Fees and Charges
- Deposit (Advance Payment) $250 (see Policies, Deposit [Advance Payment])
- Application Fee (non-refundable) $35
- Audit (per course) non-refundable $725
- Clinical Instruction Fee (Nursing) $578
- Courses NR 207 and NR 208/course $300
- All other clinical courses/course $400
- Continuing Education On-Campus Courses $725
- Course Overload Charge (per credit hour) $725 (see Policies, Course Overload Charge)
- Early Decision Deposit $250
(non-refundable); applies toward tuition upon enrollment - Fire Alarm Reset (room) $25
- Fire Alarm Reset (hallway) $100
- Identification Card Replacement $35
- Late Payment/Processing Fee (per month) $50
- Mail Box Key Replacement Charge $35
- Medical Insurance (year) $959 annual cost (see Policies, Medical Insurance)
- Medical Insurance (Jan.-Aug.) $643 (see Policies, Medical Insurance)
- Music 200 Surcharge (non-refundable) $300
- Part-Time Charge (per credit hour, 11 hours or fewer per semester) $725
- Readmission Fee $250
(non-refundable, but applied to tuition) - Registration for Equivalency Examination $250
(posting exam credit $250 per credit hour) - Replacement Diploma Fee $50
- Room Lockout (open locked door) $10
- Room Key Replacement Charge $35
- Senior Citizens (Age 62) No Charge
(not applicable to summer courses, or if matriculating for a degree) - Vehicle Registration per year $60
*All fees must be paid in order to enroll. There is an automatic hold on registration, transcripts, and diplomas for anyone whose student account is not paid in full. Items for which payment was deferred must also be paid before a transcript may be released. Please see Corps of Cadets and Dean of Students regulations or publications for other applicable fees.
Please note: fees and charges are subject to change. When such changes are made, notice will be given as far in advance as possible.
Policies
- Cadet Uniform
- Check Cashing
- Course Overload Charge
- Disenrollment for Financial Reasons
- Deposit (Advance Payment)
- Dorm Damage Charge
- International Student Payment
- Medical Insurance
- Overpayment Refund
- Past Due Account
- Payment Plan
- Returned Checks
- Security Deposit
- Technology Fee
- Transcripts and Diploma Hold
- Tuition Refund
- Withdrawal Refund
Cadet Uniform Policy
The student is obligated for the full cost of the cadet uniform at the time the uniform is issued; however, this cost is billed in equal amounts over the first four semesters. Cost, billing, and refunds are as follows:
| Billed | Unbilled | Billed | Unbilled | ||
|---|---|---|---|---|---|
| 1st semester | $775 | $2,325 | 3rd semester | $775 | $775 |
| 2nd semester | $775 | $1,550 | 4th semester | $775 | -0- |
| Billed | Unbilled | Billed | Unbilled | ||
|---|---|---|---|---|---|
| 1st semester | $750 | $2,250 | 3rd semester | $750 | $750 |
| 2nd semester | $750 | $1,500 | 4th semester | $750 | -0- |
Please note: Additional uniform replacement parts are at the expense of the student at time of purchase.
Rooks withdrawing from the Corps of Cadets during the first 30 days will receive a 100% refund on items issued and returned. After 30 days, the uniform procurement officer will determine refunds.
Should the cadet withdraw from the Corps of Cadets or require a transcript, the full cost of the uniform, to include both the billed cost and the remaining unbilled cost of the uniform (less any approved refunds) will be applied to the student’s account and must be paid when received. There is an automatic hold on transcripts and diplomas for any student whose student account is not paid in full.
Check Cashing Privileges Policy
All enrolled students may cash checks at the bookstore up to $100 and at the Bursar’s Office up to $150. Additionally, there is an automatic teller machine (ATM) on campus that is connected with the PLUS and NYCE network systems.
Course Overload Charge Policy
Tuition pays for 19 credits per semester, excluding ROTC and MU260, Regimental Band. With the exception of ROTC courses and MU260, credits in excess of 19 will be charged at the part-time tuition rate. Separate from any charges, Academic Regulations state that course loads in excess of 16 credits for freshmen and 20 credits for upperclass students, (including ROTC and one credit courses), unless if specified differently in the major curriculum, require the approval of the student's advisor and major department chair or program director. Bills will be adjusted for overloads at the end of the add/drop period.
Disenrollment for Financial Reasons Policy
A student may not re-enroll for a succeeding term if the student’s account is not paid or satisfactorily settled for the previous term. A student with an account that has not been paid in full, and who is permitted to enroll for a term, must meet the payment provisions made at enrollment or face immediate disenrollment.
Upon written appeal, the Chief Financial Officer and Treasurer may reconsider, and, in specific cases where good and sufficient reasons exist, grant exception to the policy. Such exceptions will generally not be made for medical illness or accident, unless the student enrolled in the tuition refund plan.
Deposit (Advance Payment) Policy
To enable the University to make necessary plans for the instruction and maintenance of the student body, anticipated enrollment for the fall must be determined the prior spring. The University requires an Advance Payment from all students who intend to return in the fall to help ensure accurate planning. This advance payment of $250 is due April 1st. It is a non-refundable fee, but upon enrollment it is applied towards your account, reducing the student’s bill by $250. If the deposit is not used during the succeeding three years, the deposit will be declared income to the University.
Accepted students: take care of this on our Pay Your Deposit page.
Dorm Damage Charge Policy
Damages to a room will be charged to the occupant. Damage to common use areas of dormitories may require a pro-rata charge for each student on that floor or in that building, if it is not possible to determine responsibility. Any damages will be charged directly to students’ accounts.
International Student Payment Options
Norwich University can only accept funds in US dollars drawn on US banks. Students studying outside the United States must send US currency drawn on or through US banks, or make arrangement to wire (transfer) funds. This can be accomplished by contacting the Bursar’s Office. Norwich also accepts MasterCard, DISCOVER and American Express credit cards with the same stipulations that apply to checks.
Medical Insurance Policy
Norwich University requires that every full-time student have medical insurance coverage — either a personal policy or the policy offered by the school.
TO WAIVE Health insurance — Visit gallagherkoster.com for insurance information and to do the online waiver. Until the Online Waiver Form is submitted and processed, students will remain enrolled in the student insurance plan and the cost of the plan will remain on their student account.
Refund Policy – Overpayment on Enrolled Student Account
Requests for refund check(s) must be in writing. Refund will be sent to students unless the credit is from a Federal Parent Plus Loan. The refund check process can take up to three weeks from the date the written request is received and provided there is a credit balance on the student account. Refund checks are generated weekly and are mailed or available on Friday of each week. Allow up to three weeks for a refund.
Past Due Account Policy
Any inactive account not paid when due may be placed with a collection agency and subject to collection and legal costs.
Payment Plan - Option
Parents who prefer to meet academic expenses out of monthly income rather than a large cash payment may select the payment plan option. Learn more about this program on our Undergraduate Students page. The administrator of the payment plan is Educational Computer Systems, Inc. and you may contact them directly with questions at:
NORWICH UNIVERSITY
c/o Educational Computer Systems Inc.
181 Montour Run Road
Coraopolis, PA 15108
412.788.3900
ECSI is our administrator for our internal payment plan.
Checks: Returned, Non-Sufficient Funds Policy
A $25 fee will be charged to the student account for each check returned by the bank for non-payment. Norwich University reserves the right to require a cashiers check for all payments subsequent to the return of a personal check for non-sufficient funds.
Security Deposit Policy
A security deposit is a one-time charge to all resident and full-time, non-resident students. The deposit will be refunded within 10 weeks following withdrawal or graduation.
Technology Fee
The technology fee is composed of three components: 1) university computing infrastructure 2) core network resources and 3) the academic computing environment. University infrastructure costs include systems that provide all students with electronic access to and from the university and the portal systems that distribute information. Core network resources include the necessary equipment and services to provide network connectivity to these resources. The academic computing environment includes all computer labs, Smart classrooms, printers, software and maintenance.
Transcripts and Diploma Hold Policy
There is an automatic hold on transcripts and diplomas for any student whose student account is not paid in full.
Student accounts are paid in full only after final payments have been received by the University from all scholarship, grants, loans, payment plan organizations, financial aid institutions, or other funding sources used by the student. Please allow ten business days for release of a transcript when a balance is paid by personal check. Immediate release is allowed when payment is made by money order, bank check, or credit card. We accept VISA, DISCOVER, American Express and MasterCard.
Tuition Refund Plan
Norwich University has arranged to offer the Tuition Refund Plan, through A.W.G. Dewar, Inc., to extend and enhance the University’s published refund policy. This elective program provides full coverage for tuition, mandatory fees and room and board charges, and assures you a 100% refund for a withdrawal due to a medical illness or accident even after the University’s own refund policy has expired. (Note: for nervous/mental withdrawals, the Plan pays 60% of costs insured). For more information or to enroll in the plan, contact Dewar directly at 617.774.1555, Four Batterymarch Park, Quincy, MA 02169-7468. There will be no refund of tuition and fees for withdrawals due to a medical illness or accident after the refund policy withdrawal periods unless the student has purchased the A.W.G. Dewar plan.
Refund Policy for Withdrawals
Notification of withdrawal and requests for refunds must be in writing and addressed to the appropriate institutional officer: for withdrawal, to the Commandant of Cadets or Dean of Students and, for a refund, to the Bursar. As the University must make commitments to faculty and staff in advance of actual student enrollment, only a partial refund of fees charged will be made if a student leaves for any reason prior to the end of any semester. The following schedule for refunds, calculated from the second day classes start, will be applicable to undergraduate tuition and fees.
| Withdrawal | Dates | Charge | Refund |
|---|---|---|---|
| First week | Aug 26 - Sept 1 | 20% | 80% |
| Second week | Sept 2 - Sept 8 | 20% | 80% |
| Third week | Sept 9 - Sept 15 | 40% | 60% |
| Fourth week | Sept 16 - Sept 22 | 60% | 40% |
| Fifth week | Sept 23 - Sept 29 | 80% | 20% |
| After fifth week | Sept 30 and later | 100% | -0- |
| Withdrawal | Dates | Charge | Refund |
|---|---|---|---|
| First Week | Jan 13 - Jan 19 | 20% | 80% |
| Second Week | Jan 20 - Jan 26 | 20% | 80% |
| Third Week | Jan 27 - Feb 2 | 40% | 60% |
| Fourth Week | Feb 3 - Feb 9 | 60% | 40% |
| Fifth Week | Feb 10 - Feb 16 | 80% | 20% |
| After fifth week | Feb 17 and later | 100% | -0- |
*Room and Board refunds for students withdrawing from school will be subject to pro-rata charges for the days a student resided on campus.
NOTE: If the semester charges were not paid in full at the time of withdrawal, a bill will be forwarded for the balance due, calculated by using the appropriate percentage. Scholarships, grants, and Federally funded loans will be refunded, in the appropriate ratio, using Federal guidelines for financial aid, either to the University or to the agency from which the aid funds were received. In many cases, this will result in an additional amount due the University.
Contact Directory
Your student account is assigned to an individual staff member for the purpose of individual assistance.
Office of the Bursar
Robert J. Doyon, Bursar
Bette Provost, Assistant Bursar
Loriann Lajeunesse, Assistant Bursar
Sheila Jones, Assistant Bursar
Paula Gleason, Assistant Bursar
Terry Bessette, Office and Payment Plan Coordinator
802.485.2055
Fax 802.485.2737
nubursar@norwich.edu
Financial Arrangements
Lauren Wobby, Controller
802.485.2040
Former-Student Bill Collection
Wendy Welch, Collection Coordinator
802.485.2060
Student Financial Planning
Tracy Mingo, Director
Rena Demasi, Associate Director
Sara Ball, Financial Aid Specialist
Nicole Dezan, Client Service Representative
Pamela Goodwin, Client Service Representative
802.485.2015
Student Payroll
Nicole Rocheleau, Payroll Specialist
802.485.2052
Cadet Uniform
Justin Lefebvre, Uniform Procurement Officer
802.485.2206
