Computer Services
Computer Labs
- Seven labs are available to all students.
- Students have access to email, Internet, printer, Library systems, and discipline-specific applications.
Provided to Students
- Wired (one active port per student) and Wireless access. Norwich recommends the use of wired network access while in the dorm.
- Free copy of McAfee Enterprise Security Anti-Virus.
Personal computer Desktop/Laptop minimum requirements
- Wireless access/Ethernet cable. Norwich recommends each student bring an Ethernet cable with them to campus for use in the dorms.
- USB drives to store and transport data
- Printer-USB or locally attached printers only-wireless personal printing is not available. (optional)
- Contact major for specific software/hardware requirements
- Windows 7 (recommended)
- 2.4 GHz processor or equivalent
- Minimum 4GB of RAM (RAM is a good investment and can significantly improve response time and computer output.) Norwich recommends 8GB of RAM.
- 250 GB hard drive (Norwich recommends regularly backing up important data to an external source)
- CD-ROM/DVD re-writable drive (optional)
Macintosh minimum requirements
- Mac OS 10.6 (leopard) or higher
- 2.4 GHz or processor or better
- A minimum 4 GB of RAM (RAM is a good investment and can significantly improve response time and computer output.) Norwich recommends 8GB of RAM.
- 250 GB hard drive (Norwich recommends regularly backing up important data to an external source)
my.norwich.edu
- Online portal for students and faculty. This is the central hub for all information once you are on campus.
- Library catalog search
- Password/usernames sent to students upon acceptance. Please bring account sheets to Norwich.
Computer support
- Helpdesk – Available every weekday from 7am to 5pm.
- NUCERT – Student Computer Repair Center (Free Service)
- Hardware/software support (limited hardware services available-varies based on the situation)
- Open weekdays, staffed by students
Contact
- Helpdesk (802) 485-2456 or toll free at 866-248-3853
- email helpdesk@norwich.edu.
Phone Services
Student Telephone Service
Each dormitory room has one telephone jack programmed for on-campus calls. Students will be contacted by our student billing company, Netwolves, with a Personal Authorization Code (PAC) necessary for all calls, including toll-free and calls made with a calling card.
For all telephone rates, review the brochure from Netwolves. Norwich does not provide telephones in dormitory rooms.
AT&T University Advantage Program
This university advantage program provides students with a 5 percent discount on their wireless services through AT&T.
Any student with a valid school ID or email address is eligible for the discount regardless if you are a new or current AT&T customer.
Please contact Computer Services at helpdesk@norwich.edu for more information.
Program details and availability is subject to change, unlimited voice plans do not qualify and students must be an authorized user on their family plan to qualify for the discount.