Interlibrary Loan (ILL) refers to the borrowing and lending of materials between libraries. ILL helps patrons obtain materials that are not available in their own library.

Faculty, staff, and students are eligible for ILL services.

Requests can be submitted through the online forms. In WorldCat, you may use the ILL link to submit your request. Paper ILL request forms are also available in the library at the circulation desk.

Allow yourself about 10 days for your loan to be filled—please plan ahead. Most requests are filled within a week to ten days, but some items take longer. If we cannot obtain the material via ILL, you will be notified.

Let the ILL staff know how soon you need the material, and we can place a RUSH on your request.

There is no charge for interlibrary loan.

You will be notified by email or phone when materials arrive. You can check on the status of your loan with the ILL office, as well. ILL books can be picked up at the circulation desk. ILL articles will be delivered via email whenever possible. College of Graduate and Continuing Studies (CGCS) students and faculty will receive books by mail and articles by email.

Due dates for books and other returnable materials are determined by the lending library. All returnable material will have a book band attached to it with a due date; please do not remove this band. Photocopies of articles may be kept and do not have to be returned.

You can request a renewal online in ILLiad if an ILL is not yet overdue by following the steps in the Renew Interlibrary Loans guide. If you have trouble submitting a renewal online or your ILL is overdue, please email nuill@norwich.edu or call Deb Ahlers at 802-485-2174 or Tammy Hunt at 802-485-2182.

If you fail to return ILL material on time, you will receive overdue notices as a reminder. After the material is over 30 days overdue, you will be billed for the replacement cost ($50 minimum) and assessed a $10 processing fee. The replacement cost will be refunded if the outstanding item is returned but the processing fee is non-refundable. The ILL office may also suspend future ILL privileges if ILL materials are late.

All ILL materials MUST be returned on time to the circulation desk.

If a patron requests such a title, every effort will be made to obtain it through normal ILL channels. Many libraries will not loan these items on ILL, and the library ordinarily does not purchase theses or dissertations. However, if it is not available for loan, the library will provide the patron with the information on how to purchase the item from UMI.

No. If a textbook or required course reading is for a course currently offered at Norwich, students should purchase their own copy. Textbooks and course readings are not available through ILL as these can be difficult to obtain. Even if materials are available for loan, they only circulate for short time periods and are subject to recall. A reference librarian can assist you in finding purchasing information for textbooks.