About Chat

The Kreitzberg Library is offering reference assistance through chat.

You can chat with us through the widget on the left side of this page and others throughout the website. You may also use the following screen names:

• AOL Instant Messenger: norwichlibrary
• Google Chat: norwichulibrary@gmail.com

Hours of availability (when classes are in session):

• Mondays - Thursday: 9 a.m. to noon, 1 p.m. to 4:30 p.m. and 6:30 p.m. to 9:30 p.m. Eastern Time
• Fridays: 9 a.m. to noon and 1 p.m. to 4:30 p.m. Eastern Time
• Sundays: Email is checked daily
• And by prior request (email the Reference Desk to request an appointment).

When Norwich is open and classes are not in session, the librarians will only be available via chat on weekdays during the morning and afternoon hours.

Email is checked seven days a week and is often the best way to contact us on weekends. You may also send a message directly to library@norwich.edu.

• Do Not Enter Information
• *Name:
• *Email:
• Dept/Program:
  (ex. English, Business, History etc.)
• *Message:Tell us what you need and we will assist you in locating the information as fast as we can. If you are having technical difficulties, please provide the name of your browser and operating system and be specific about what you are trying to accomplish and any error messages you receive. Thanks!
• * = required

Phone: (802) 485-2179

Telephone service at the Reference Desk provides quick information (directional and ready reference).

About in Person Reference

The Reference Desk is located near the center of the main floor of the Kreitzberg Library. Reference Librarians at the Reference Desk provide guidance and instruction in the use of the Library and its resources. Please don’t hesitate to consult a librarian for any library or information related question.

If a Reference Librarian is not available at the Reference Desk ask for assistance at the Circulation Desk.

Reference Desk Hours

FALL & SPRING SEMESTERS

• Daytime
  • Monday - Thursday: 9 a.m. - 4:30 p.m.
    Librarian on call before 1 p.m., ask at Circulation Desk.
  • Friday: 9 a.m. - 4:30
    Librarian on call, ask at Circulation Desk.
• Evening
  • Monday - Thursday: 6:30 - 9:30 p.m.
    Librarian available online via chat and email.

SUMMER SESSIONS

• Morning
  • Monday - Friday: 9 a.m. - Noon,
    Librarian on call, ask at Circulation Desk.
• Afternoon
  • Monday - Friday: 1 - 4:00 p.m.,
    Librarian on call, ask at Circulation Desk.

Subject Librarian

Each school has a library liaison who serves as the principal contact for students and faculty in that area.

Faculty may want to contact a liaison in their area for any of the following reasons:

• Specialized research assistance in your subject area
• Journal purchase requests
• School purchasing to meet the needs of the curriculum
• Research instruction for your students

This is the current list of library liaisons and their contact information:

• College of Professional Studies
  • School of Art and Architecture: Deb Ahlers, x2174
  • David Crawford School of Engineering and School of Business & Management: Greg Sauer, x2175
  • School of Nursing: Ravil Veli (Interim), x2169
• College of Science & Mathematics
• Biology & Physical Education, Mathematics, Geology & Environmental Science, Chemistry & Biochemistry and Physics: Ravil Veli (Interim), x2169
• Sports Medicine: Nikki Krysak, x2168
• College of Liberal Arts
  • English & Communications and Modern Languages: John Holm, x2523
  • History, Political Science, Psychology, Education and School Criminal Justice: Nikki Krysak, x2168
• College of Graduate and Continuing Studies (CGCS): Heidi Steiner, x2171