The Noel-Levitz Survey

Norwich University studentsNorwich students will have an opportunity to let their opinions and views on the state of the university be known by participating in the Noel-Levitz Student Satisfaction Inventory, which will be administered on campus during the next two weeks.

Invitations to participate in the Noel-Levitz survey were sent out to a cross-section of students from different classes with various areas of studies, interests and lifestyles (corps, civilian, commuter). The students have a choice of taking the survey on three different dates: Tuesday, February 24; Thursday, February 26; and Tuesday, March 2; at 7:30 p.m. in Harmon Hall. The survey, which consists of 100 multiple choice questions, will take approximately one hour to complete.

The Noel-Levitz survey focuses on questions of general areas of campus life.

"This is a survey about student satisfaction," said BG Michael Kelley, vice president of student affairs and commandant of cadets. "Students have the opportunity in this survey instrument, which is a national survey instrument, to identify areas that they are most concerned about or interested in, and then to tell us how are we doing in that particular area."

The Noel-Levitz survey was previously administered at Norwich in 1997 and 1999. Kelley said that when he arrived on campus last fall, President Schneider informed him that he would like to have the survey performed again during the 2003-2004 academic year.

"I believe an assessment is very important," Kelley said. "I welcomed this as an opportunity to figure out where we are in the students' eyes with certain aspects of this university. Knowing this information will help us shape and plan our future at Norwich."

The commandant said that he hoped to have 500 students participate in the survey. "We want to meaningfully, with a large sample population, be able to measure where we are," Kelley said. "We are going to make this fun for everyone. Sodexo will be providing snacks and there will be raffles and prizes."

After the results of the Noel-Levitz survey are tallied, a report will be generated, and the results will be made available to the Norwich community.

by Mark Albury

February 2004

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